People looking for Houston moving companies should consider searching reviews online of any businesses they are considering. The most popular sites for finding customer feedback are Foursquare, Yelp, Angie’s List and Google, among others. While these sites are good resources, a homeowner should keep an eye out for any dishonest or biased feedback. Evaluating previous customer experiences should be just one part of the process when considering multiple moving specialists.
Most Houston moving companies will have reviews associated with their service. Websites that aggregate this feedback are an ideal place to start and may offer dozens of entries to read through. Google, Yelp and Foursquare are free services, while Angie’s List requires a paid membership. As a result, there are more entries to look through on Google, Yelp and Foursquare, but Angie’s List offers customer feedback that is certified by the site. No matter what site is perused, make sure that the feedback that is present appears to be honest. Check out each customer that posts and look through their review history. If they have placed multiple entries that sound similar to each other, proceed with caution. Also, if they have written feedback for many moving services, there may be a problem. It’s unlikely that a single homeowner will require several moving businesses in one area in a short period of time.
For the most part, though, people can learn a lot from checking feedback on various Houston moving companies. Reviews are a valuable source of information about how the business works, and if there are any problems that need to be considered. Previous customers tend to leave comments if a hired business is late to the home. Punctuality is an important trait in a moving service, because it indicates that the service is dedicated to customer service. If the workers are expected to arrive behind schedule, the client should be contacted in advance about the situation.
When searching through customer feedback, pay attention to entries commenting on pushy salesmen working at any Houston moving companies. Reviews that describe aggressive sales tactics are usually associated with businesses that offer poor service. Before a homeowner agrees to hire a moving service, a representative from the business should survey the property. Once this is done, the client will be provided with a thorough estimate. If the customer has any questions or wants to see a copy of the service’s contract, the business should comply. Moving specialists that aggressively try to get a customer to sign a contract immediately should be avoided. Contracts should be reviewed before proceeding with the move.
It’s rare for a moving business to have large amounts of excellent feedback. Getting a homeowner from one property to another without damaging or misplacing anything is a difficult process. Any Houston moving companies with great reviews show dedication to pleasing their customers and an ability to handle a variety of moving scenarios. Also, businesses often have the chance to respond to any negative feedback left by previous customers. Moving specialists that make an effort to help any unsatisfied clients generally provide better customer service during the job, and after it is complete.