What is included when movers and packers move your possessions? There are basic services provided by any transportation and moving company. All moving specialists will load possessions into a truck, van or shipping carrier, transport them, and then unload them. Packing services are usually an additional service that costs extra. Hiring a company to professionally box and create your belongings takes much of the stress and hassle out of moving. Professional loaders will know exactly how to load items efficiently and safely, while minimizing potential damage. Some companies include packing materials – boxes, tape, bubble wrap, etc. – in their quote, but it is recommended to get everything in writing.
Selecting A Mover That Offers Packing Services
Should the movers and packers you hire be insured, bonded, or both? What is the difference? These two terms are both used to refer to protection against financial losses. All businesses require insurance to operate. Insurance covers most categories of loss; whereas bonds ensure that a particular business and its employees will complete all contractual agreements and guard against theft. Only certain companies are bonded – moving specialists are one of those businesses. Bonds do not protect against property damage or personal injury, which is why additional insurance is crucial. The moving specialists you contract with should be insured and bonded to protect against financial loss due to property damage.
How can you tell if the movers and packers are a legitimate company?
Moving is both a time of excitement and stress, so finding a reputable company to assist you is an essential element to a successful move.
Here are some guidelines to screening a moving and transportation company:
Are they licensed, insured, and bonded?
A moving and transportation company should be licensed by their state’s Department of Transportation, Bureau of Consumer Affairs, or Public Utilities Commission – it is easy to verify this information by a simple check online. If the company operates nationally, they should also be licensed by the Federal Department of Transportation. The company should also have their license numbers prominently display on their vehicles. An honest moving company will readily provide their insurance certificate and surety bond information.
Do they give estimates in-person, over the phone, or by online form?
Companies that offer quotes solely based on a quick phone call or by you filling out a form online will deliberately underestimate the quote to secure your business. After the move, you will find hidden charges and other fees that were not included in the original quote. Reputable companies will perform an estimate in person to physically inspect the dimensions of your possessions and give you an accurate quote. The moving specialist will sit down and go over the estimate in detail and explain all services included in the quote and any additional ones that they provide.
Check with the Better Business Bureau (BBB).
How is their rating? What about complaints? A company not accredited by the BBB is not necessarily a bad company, but accreditation means they are a transparent and responsive company that advertises and operates honestly. All companies will have complaints – even successful ones. The BBB keeps track of how a company responds and resolves them.
Do they list their physical business address on their website, documents, etc.?
If a company is hesitant to provide their address, they are more than likely untrustworthy. They will not treat possessions with care, and it will be more difficult to track them down to lodge and follow up on a complaint. A reputable moving company will always supply their physical location, phone numbers, and other pertinent contact information.
Are they a member of any moving and storage associations in their state or the country?
Membership to these organizations also ensures a company is operating under stringent guidelines and adheres to best practices.
Moving is a life-altering event. Finding a moving company you can trust can be difficult, but by doing your homework and following the above guidelines, you will find a company that will treat you and your belongings with care and will help alleviate the stress.